Privacy Policy

Data we process

Crownpokies processes account details, device data, payment-related information and support messages needed to run the service for players in Australia. We do not ask you to publish passwords in tickets or public channels.

Purpose of processing

Data is used for account access, security and fraud checks, deposits and withdrawals, customer support, bonus eligibility and legal obligations. Processing is limited to what is required for those tasks.

Sharing

Information may be shared with payment providers, identity-check partners and service vendors that help operate the platform, under confidentiality and purpose limits. It is not sold as a marketing list.

Retention and security

Records are kept for as long as the account is active and for any period required for dispute handling or regulatory duties. Access controls and monitoring help protect stored data; you should also keep your own devices secure.

Your requests

Players can ask about stored data, corrections or account closure through support@crown-pokies1.com. Include your registered email so the team can verify ownership before replying.